Shipping & Delivery Policy

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Collection & Handling Charge

Collections are available between Tuesday and Friday Between 11am till 5pm, we will notify you once goods are ready to collect via email.

Please note we have a handling fee on all collections as we keep items in different warehouses that need to be collected.

PLEASE NOTE This Fee is non refundable for cancelations or returns.

WORLDWIDE SHIPPING CARRIAGE COSTS

(OUTSIDE THE UK MAINLAND)

Please note you are responsible for all Tax, Duty & chargers in your destination Country, this mainly applies to non EU countries. 

As well as the UK mainland we also ship parts worldwide. All goods sent outside the UK mainland are sent via our courier delivery service which for stocked items usually take approx 2-5 days. Delivery costs to countries outside the UK mainland may vary depending on destination and size / weight of parcels.

We can arrange exports to 100+ Countries, If your country is not listed on the check out please email us and we can add this for you

We also reserve the right not to deliver orders if we believe the address is not secure, for example, to a communal postal address or PO Box. If this affects an order you have placed we will notify you as soon as possible.

International delivery cost may slightly vary depending on the destination and volumetric weight of your order. The total delivery cost shown is an estimated cost, we will confirm the delivery cost of all worldwide & export orders via e-mail. All national and international orders are shipped from our warehouse based in London UK using a guaranteed courier service like DHL, Parcelforce or Royal Mail 

About Volumetric weight?

Sending a large, lightweight shipment where its volumetric (or dimensional) weight exceeds its actual weight. If so, the the cost of the shipment will be calculated on the space your consignment takes up on the carriers mode of transport.

Volumetric weight can be determined by using the following formula:

Length X Width X Hight(cm) ÷ 6000 = Weight (KG) 

Please note:

If you fail to pay your import duty or tax, the courier will contact us, we reserve the right to charge you if this is the case.

Please note we can not contact your courier on your behalf.

Once we are in receipt of your order you will be issued an email or contact you confirming stock availability and an estimated delivery/dispatch date for your goods. The vast majority of our goods are dispatched within 1-2 working days from receipt or your order.